Privacy Policy

Information We Collect

We collect information you provide directly:

• Contact information: name, email address, phone number, company name
• Case-related information: details about your reputation situation, URLs of harmful content, platform usernames, and any evidence you provide
• Communication data: messages sent through our contact form, emails, and strategy call notes

We also collect certain information automatically when you visit our website:

• Usage data (pages visited, time spent, referring URLs)
• Device and browser information
• IP address and approximate location

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide our services
• Assess your reputation situation and develop a case strategy
• Communicate with you about your case, including status updates
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in delivering our services (e.g., filing platforms, secure document storage)
• Legal authorities when required by law or to protect our rights
• Platform representatives as necessary for content removal processes

All third parties are bound by confidentiality agreements and may only use your data as necessary to perform their function.

Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors interact with the site. You can control cookie preferences through your browser settings. We do not use cookies for advertising or tracking across third-party sites.

Data Retention

We retain your personal information for as long as needed to provide our services and fulfill the purposes described in this policy, or as required by law. Case-related data is retained for two years after the conclusion of your engagement, after which it is securely deleted or anonymized. Contact form inquiries are retained for two years unless a business relationship develops.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@recoverrank.com. We will respond within 30 days.

Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via our website or direct email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

If you have any questions about this privacy policy or our data practices, please contact us:

info@recoverrank.com